A friendly and affordable IT support service for users in and around Buckinghamshire.
PC Troubleshooting |
| Solving all your PC problems, whether its a slow PC, error messages, email & internet issues or any other problems with your equipment. We can resolve your problems effectively with an on-site visit or in some cases by remote connection. |
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| PC Healthcheck |
| A full service of your PC. As well as a visual inspection and an internal vacuum, we will run a full spyware and virus scan, install any updates, defragment the hard disk and remove any unnecessary utilities and services. A pro-active approach is taken to ensure you are aware of any underlying issues before they arise. |
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| Hardware Maintenance |
| Fault diagnosis, general service and repair for your PC, Laptop or Printer. Undertaken on-site or if you prefer we can collect & return your equipment to you. All data will be backed up as a matter of course prior to undertaking any work on your equipment. |
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| Software / Hardware Upgrades & Installations |
| Software and hardware supplied & installed. Upgrade your PC's memory to enhance performance and compatibility with the latest software. |
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| Internet / Email Connectivity |
| From help setting up your connection, to troubleshooting connectivity problems for dialup & Broadband. Email addresses can be set up for you and for those new to email we will gladly show you how best to maintain your email Inbox to ensure you can communicate effectively and avoid unwanted spam emails. |
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| Anti-Virus / Spam / Spyware Control |
| Keeping your PC up to date with the latest security features. Can be performed as a one-off visit or a regular service. |
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| Cable Management & Network Installations |
| Planning, design and implementation of a secure wired or wireless network. Enabling you to use your PC, Laptop or Printer anywhere in the house or garden office, with a secure encryption ensuring only you have access to your data. Some existing networks may benefit from a general tidy-up of cables and peripherals. |
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| Data Recovery |
| It is often possible for us to restore data you have accidentally deleted, or lost or deleted files. |
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| Data Transfer |
| Transfer of your data from an old to new PC or external hard drive. The time taken to transfer data will vary depending on the volume of data being transferred. |
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| Equipment & Peripheral Setup |
| Connecting and configuring your printer, modem, router, A/V system etc. to work together with your PC or Media PC. We can advise you on the most suitable and cost effective solution to fulfil your needs. We can also supply any equipment you need including custom built PC's (made to order). |
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| Remote Support |
| 86% of domestic I.T problems could be resolved remotely. This method of support shares control of your PC via a secure remote connection. You are able to observe & communicate via your PC screen. |
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| One to One Training |
| Assistance with all things I.T, from basic PC tutorials for first time users to Advanced Microsoft Office courses for those who wish to progress their skills. Can be provided on an ad-hoc basis or as part of a programme. Call us to discuss your requirements. |
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| Equipment Hire |
| Desktop PC’s, monitors, keyboards and printers available for hire on a weekly basis. Provided at a discount in conjunction with repairs. |
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| Free ‘Fixed Fee’ Quotes |
Fixed fee installations may be arranged on request.
Quotes are prepared free of charge. |
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| IT Support Packages |
| Including Remote Support. All your IT problems taken care of with a fixed monthly fee. Call for more details. |
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| Business IT Services |
| A comprehensive range of services provided for SME’s. Call for a free consultation. |
For more information on our services or to book an appointment call 0844 800 9638 or click here to contact us
